I’m a UX Design Leader with 12+ years of expertise directing end-to-end product and service transformations across startups, Fortune 500 organizations, and the public sector.

Recognized by Professional Services colleagues as a “strategic powerhouse,” the “glue” between business and technical teams, and a “courageous advocate” for design rigor. I specialize in navigating high-stakes ambiguity to transform fragmented requirements into high-value strategic roadmaps.

Currently at Salesforce, I innovate for B2B and B2C SaaS ecosystems, leveraging Agentic AI (Agentforce) to unlock team productivity and drive measurable customer outcomes. My design philosophy centers on delivering data-driven, human-centered solutions that are so intuitive and seamless they feel invisible to the end-user.