Improving the Section 8 Application Process in Santa Monica

Improving the Section 8 Application Process in Santa Monica

As a Code for America community fellow, I worked with the City of Santa Monica’s Housing Authority (SMHA) to improve the affordable housing application process. SMHA's manager had been looking for some way to improve the overall process and was considering technological solutions. We were awarded the fellowship in May, began work in June 2019, [...]

eharmony Usability Testing

eharmony Usability Testing

Parship purchased eharmony in November 2018 and planned to migrate eharmony onto their platform with very few updates to the existing platform, beyond restyling the site to reflect eharmony's branding. My involvement with the project began with an email requesting my feedback on Parship's proposed prototype. I completed an initial heuristic and competitive analysis and [...]

Sequoia CMS UX/UI Overhaul

Sequoia CMS UX/UI Overhaul

The internal content management system used at Internet Brands, Sequoia, is a complex application with many modules and customizable settings. The content for the company's hundreds of websites is mainly published through this CMS. Although it is the main application within which content managers, editors, and writers work daily, it was difficult for them to use [...]